:root{--ink:#1f2a2e;--muted:#55636a;--bg:#fbfaf7;--alt:#f1efe9;--accent:#2f6f62;--accent-d:#245a4f;--line:#dcd8cf;--radius:12px}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font:17px/1.6 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;color:var(--ink);background:var(--bg)}
.wrap{max-width:900px;margin:0 auto;padding:0 20px}
.skip{position:absolute;left:-999px}.skip:focus{left:10px;top:10px;background:#fff;padding:8px;z-index:99}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
.site-header{background:#fff;border-bottom:1px solid var(--line)}
.header-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 20px;flex-wrap:wrap}
.brand{font-weight:700;font-size:1.15rem}
nav a{color:var(--muted);text-decoration:none;margin-left:16px;font-size:.95rem}
nav a:hover,nav a:focus{color:var(--accent)}
.hero{padding:64px 0 48px;text-align:center}
.badge{display:inline-block;margin:0 0 14px;padding:4px 12px;border:1px solid var(--accent);border-radius:999px;color:var(--accent);font-size:.85rem;font-weight:600;letter-spacing:.02em}
.tagline{font-size:clamp(2rem,6vw,3.2rem);line-height:1.15;margin:0 0 16px}
.lead{font-size:1.15rem;color:var(--muted);max-width:620px;margin:0 auto 28px}
.btn{font:inherit;border:0;border-radius:999px;padding:14px 30px;cursor:pointer;font-weight:600}
.btn-primary{background:var(--accent);color:#fff}
.btn-primary:hover,.btn-primary:focus-visible{background:var(--accent-d)}
.btn-small{padding:8px 16px;background:var(--accent);color:#fff;font-size:.9rem}
:focus-visible{outline:3px solid #e0a43a;outline-offset:2px}
.notice{background:#e7f0ed;border-block:1px solid #cfe0da;padding:20px 0}
.notice p{margin:6px 0}
.section{padding:48px 20px}
.section.alt{background:var(--alt);padding:48px 0}
h2{font-size:1.6rem;margin:0 0 16px}
h3{font-size:1.1rem;margin:0 0 6px}
.steps{list-style:none;padding:0;margin:0;display:grid;gap:16px;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));counter-reset:s}
.steps li{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:18px;counter-increment:s}
.steps li::before{content:counter(s);display:inline-grid;place-items:center;width:30px;height:30px;border-radius:50%;background:var(--accent);color:#fff;font-weight:700;margin-bottom:8px}
.steps p{margin:0;color:var(--muted);font-size:.97rem}
.callout{background:#fff;border-left:4px solid var(--accent);border-radius:8px;padding:16px 18px;margin-top:20px}
.callout p{margin:0}
.points{padding-left:20px}.points li{margin-bottom:10px}
details{border:1px solid var(--line);border-radius:10px;background:#fff;padding:12px 16px;margin-bottom:10px}
summary{cursor:pointer;font-weight:600}
details p{margin:8px 0 0;color:var(--muted)}
.closing{text-align:center}.closing p{font-size:1.1rem;margin:0 0 20px}
.site-footer{border-top:1px solid var(--line);padding:24px 0 90px;font-size:.88rem;color:var(--muted);text-align:center}
.site-footer p{margin:4px 0}
dialog{border:0;border-radius:16px;padding:0;width:min(640px,94vw);max-height:92vh;box-shadow:0 20px 60px rgba(0,0,0,.25)}
dialog::backdrop{background:rgba(20,30,30,.55)}
#claim-form{padding:22px}
.dialog-head{display:flex;justify-content:space-between;align-items:center}
.dialog-head h2{margin:0}
.icon-btn{background:none;border:0;font-size:1.6rem;line-height:1;cursor:pointer;color:var(--muted);padding:4px 8px}
label{display:block;font-size:.92rem;font-weight:600;margin:10px 0 0}
input,textarea{display:block;width:100%;font:inherit;font-weight:400;padding:10px 12px;border:1px solid #b9b4a8;border-radius:8px;margin-top:4px;background:#fff}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:0 12px}
fieldset{border:1px solid var(--line);border-radius:8px;margin:12px 0 0;padding:8px 12px}
legend{font-size:.92rem;font-weight:600;padding:0 4px}
label.inline{display:inline-flex;align-items:center;gap:6px;margin:4px 16px 4px 0;font-weight:400}
label.inline input,.consent input{width:auto;margin:0}
.consent{display:flex;gap:10px;align-items:flex-start;font-weight:400;font-size:.85rem;color:var(--muted);background:var(--alt);padding:10px;border-radius:8px;margin-top:14px}
.consent input{margin-top:4px;flex:none;width:18px;height:18px}
.small{font-size:.85rem;color:var(--muted)}
.privacy{margin:12px 0}
.hp{position:absolute;left:-9999px;width:1px;height:1px}
#form-status{margin:8px 0;font-weight:600}
#form-status.err{color:#a3341f}#form-status.ok{color:var(--accent-d)}
.chat{position:fixed;right:16px;bottom:16px;z-index:50}
.chat-toggle{background:var(--accent);color:#fff;border:0;border-radius:999px;padding:12px 20px;font:inherit;font-weight:600;cursor:pointer;box-shadow:0 6px 18px rgba(0,0,0,.2)}
.chat-panel{position:absolute;right:0;bottom:60px;width:min(360px,calc(100vw - 32px));background:#fff;border:1px solid var(--line);border-radius:14px;box-shadow:0 12px 40px rgba(0,0,0,.2);display:flex;flex-direction:column;max-height:70vh}
.chat-panel[hidden]{display:none}
.chat-head{display:flex;justify-content:space-between;align-items:center;padding:10px 14px;border-bottom:1px solid var(--line)}
.chat-log{padding:12px;overflow-y:auto;flex:1;font-size:.93rem}
.msg{margin:0 0 10px;padding:8px 12px;border-radius:12px;max-width:88%}
.msg.bot{background:var(--alt)}
.msg.user{background:#dcebe6;margin-left:auto}
.chat-quick{display:flex;flex-wrap:wrap;gap:6px;padding:0 12px 8px}
.chat-quick button{font:inherit;font-size:.8rem;border:1px solid var(--accent);color:var(--accent);background:#fff;border-radius:999px;padding:4px 10px;cursor:pointer}
.chat-form{display:flex;gap:6px;padding:10px;border-top:1px solid var(--line)}
.chat-form input{margin:0}
@media (max-width:600px){nav{display:none}.grid2{grid-template-columns:1fr}.hero{padding:44px 0 36px}}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}}
.field{margin-top:10px}.field label{margin:0}
.field.known input{background:var(--alt);border-color:var(--line);color:var(--ink);font-weight:600}
.field.known label::after{content:" ✓ on file";font-weight:400;color:var(--accent);font-size:.82rem}
.edit-link{background:none;border:0;padding:4px 0;font:inherit;font-size:.85rem;color:var(--accent);text-decoration:underline;cursor:pointer}
details.addr{border:0;background:none;padding:0;margin:12px 0 0}
details.addr summary{font-size:.92rem;color:var(--accent);font-weight:600}
details.addr label{margin-top:6px}
#claim-title:focus{outline:none}

.nc-define{background:var(--accent-d);color:#fff;text-align:center;font-size:16px;line-height:1.45;padding:10px 0}
.nc-define strong{font-weight:700}